Casinos having a Down below ordinary Safety Index generally have an unfavorable ratio in their quantity of tourists to pertinent complaints submitted by gamers. It ensures that this casino has in all probability taken care of some gamers unfairly previously. Submitted: 05 Mar 2024
The participant from Canada expereinced technical issues on the casino website though participating in slots. We’ve rejected this criticism inside our program on account of a lack of evidence type the participant.
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The player from U . s . has asked for a withdrawal two months ago. It hasn’t been gained but. We rejected the grievance because the player did not respond to our messages and inquiries.
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DuckyLuck requested Image copies of the two unique playing cards I utilized to make deposits. They didn't ask for this in the original request for details. Sent. Also they mentioned the coverage Monthly bill I despatched in wasn't legitimate as it had been older than two months. I double and triple checked the e-mail requesting the files.
Even with past successful withdrawals through Bitcoin, The existing concern associated a wire transfer. The grievance was fixed as being the player confirmed which the payout were acquired, possible delayed a result of the processor.
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The participant from The usa has requested a withdrawal one week ahead of submitting this criticism. Sad to say, winnings haven’t been received yet. We turned down the complaint because the participant failed to reply to our messages and questions.
Casinos using a Down below typical Security Index commonly have an unfavorable ratio in their number of visitors to appropriate problems submitted by players. It implies that this casino has almost certainly taken care of some players unfairly before. Submitted: 26 Apr 2020
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Same duckystars as one other complaints - the verification method was way over and above "security" and ought to have been the method to incorporate cash for your account; the fees so as to add dollars and withdrawal income are excessive; it takes days or perhaps weeks for getting an e mail response; I did get a person withdrawal plus they claim they wires another which I did not receive so They are really necessitating my bank assertion; And that i acquired an electronic mail at midnight very last night stating that I reversed another withdrawal that experienced currently been permitted; just extra strategies for them to make sure they don't spend out cash to profitable players which just retains players from enjoying on their own web site; and Of course large wins at first and then seems like bonuses are turned off and you'll't gain anything at all.
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Hi Siegeljesse. Thank you in your comments. Our method acknowledges players as expert players and we have been unable to make any improvements to it. Our casino is always bringing in new online games and we are in frequent improvement of our procedures.